PRIVACY POLICY

Privacy Policy

Last updated: January 3, 2026

LumaVante ("we", "us", or "our") operates lumavante.store (the "Site"). We are powered by Shopify, which enables us to provide our premium services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use our services, or purchase the Auraâ„¢ Pro.

1. Personal Information We Collect

To provide a bespoke luxury experience, we collect information that identifies or can reasonably be linked to you:

  • Contact Information: Name, shipping address, billing address, phone number, and email address.

  • Financial Information: Payment card details and transaction history (processed securely via Level 1 PCI-compliant Shopify/authorized gateways).

  • Preference Data: Information you voluntarily provide regarding your skincare goals or feedback on your 7-color light therapy sessions.

  • Device & Usage Data: IP address, browser type, and interactions. Our Site utilizes Google Consent Mode v2 to ensure your tracking preferences (ad_storage, ad_user_data, and ad_personalization) are respected character-for-character based on your consent.

2. How We Use Your Information

We use your data to provide a premium, secure experience:

  • Fulfillment: To process payments and manage our 8–12 day bespoke handling phase.

  • Customer Care: To respond to technical inquiries regarding the Auraâ„¢ Pro.

  • Marketing & Safety: To detect fraud and send updates (only if you opt-in).

  • Health Transparency: We do not use "Sensitive Health Data" or personal skin conditions to target personalized advertisements.

3. How We Disclose Information

We do not sell your personal information. We share data only with trusted partners necessary for business:

  • Shopify: Our secure e-commerce platform.

  • Logistics: Premium carriers (UPS/FedEx) to deliver your LumaVante products.

  • Advertising Partners: Google and Meta. We honor the Global Privacy Control (GPC) signal. You may exercise "Your California Privacy Choices" to opt out of any data sharing via our footer link.

4. Security, Retention, and Children

  • Security: All transactions are protected by SSL encryption.

  • Minors: Our Services are not intended for individuals under 18. We do not knowingly collect data from children. Under 2026 California law, any data from minors is treated as "Sensitive Personal Information" and is strictly protected.

5. Your Rights (CCPA/CPRA & GDPR)

Depending on your location, you have the right to access, correct, or delete your data. You may also limit the use of "Sensitive Personal Information." We confirm all rights requests within 10 business days.

6. Contact Us

For privacy inquiries or to exercise your rights, please contact our Data Privacy Officer:

  • Email: contact@lumavante.store

  • Phone: (818) 860-2771

  • Mailing Address: 9036 Mission Blvd Unit #343, Jurupa Valley, CA 92509

  • Support Hours: Monday – Friday, 9:00 AM – 5:00 PM EST